A: This website costs a great deal to operate and provide the extensive content. Anonymous logins, shared names and passwords together with anonymous forum posts are not regarded as acceptable. Subscriptions pay for this site and the service it provides.

To deliver the subscription support it is necessary to know who is asking the question.

Key features of the site are protected by the restricted access i.e. the Help Desk and Forum. There are malicious bots specifically designed to complete forms - they would render the help desk useless overnight.

Security is important - it makes the internet safe - is your site safe? If not we have a library of council sites that have been hijacked with pornography do you wish to join that library?

Shared logins and passwords increase the security risk beyond an acceptable level