BPG 07 is a CPALC Best Practice Guide to Handling Freedom of Information Act (FOI) requests.

It provides...

  • A flow chart to help in complying with the requirements of the Act. This helps the user navigate the process, which letters should be sent and how to reach a decision,
  • 8 standard letter templates which meet the requirements of the Act,
  • A control schedule for use in tracking requests made under the Act,
  • A PDF version which may be retained as a master copy
  • A word format version so that users can customise the letter templates

Members are advised to download both versions of the guide.

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